All new ComTec computers are
covered with a 3 year return to depot labour warranty, (hardware failure
only - shipping not included). All other components are warranted in
accordance with the manufacturers policy.
Touch Multimedia
computers have a 3 year limited parts and labour warranty through ComTec
Computers Ltd.
ComTec custom built
computers contain absolutely NO used or refurbished components.
* * *
***Please retain invoice as proof of purchase***
***(serial numbers are
recorded)***
* * *
ComTec reserves the right to void
the warranty of any computer (s) or computer component (s) it sells or
services if any of the following conditions are met;
(1.) Physical damage has occurred due to
misuse, being dropped, electrical surge, water, any act of God, or lack of
user knowledge.
(2.) The components have been removed or
otherwise tampered with by anyone other than a qualified ComTec
technician.
(3.) Components have been overclocked or
otherwise modified to exceed the performance levels recommended by the
manufacturers specifications and original packaging.
(4.) Component failure is due to dust,
insufficient cooling, or any improper use of the product.
(5.) Component failure due to modification
by flashing, or other update process.
(6.) Component failure due to lack of
general maintenance.
ComTec is not responsible for damage to
your computer or stored data from the use of any software product whether
installed by ComTec or by you, software issues are not covered under any
ComTec warranty.
ComTec is not responsible for any expense
incurred by you as a result of computer repair or modification, by ComTec
or any other repair depot.
On site service does not apply to warranty
issues, and may require that you return the unit.
Components ordered through our web
site:
- All components ordered through
ComTec -
shipped or picked up - must be warranted in accordance with the
manufacturers policy.
- ComTec will not ship or act on behalf
of either party regarding warranty or performance issues.
- ComTec will not incur any expense
regarding warranty issues for items purchased through us.
- Items
damaged in shipping are not ComTec Computers Ltd. responsibility, customers
must claim their damages with the courier company.
